Tableau is an amazing product.
It empowers your business to:

  • Understand your Data
  • Be able to visualise your Data
  • Be able to analyse your Data

A TABLEAU ANNUAL MAINTENANCE SUPPORT PACKAGE WILL COVER:

  • Problems or bugs in the software
  • Installation, licence activation and download assistance
  • Basic configuration and ‘how to’ questions 
  • Access to major and minor releases
  • Free On-Demand Training
  • Free Weekly Web Training

For further clarity email,

Often our clients need more assistance to optimise the effectiveness of Tableau. We use the product every day and truly understand and appreciate its scope and power. This has resulted in us facilitating our clients by designing 3 levels of Client Support Services.

  1. SOLUTION SUPPORT SERVICES

    where Perception manages or hosts your Tableau environment and solutions
  2. PERFORMANCE OPTIMISATION

    where Perception ensures your Tableau solutions meet with best practices and leverages the power of Tableau capabilities
  3. ENTERPRISE ROLLOUT

    which involves an enterprise deployment methodology to ensure your Server environment matches the need of Business and IT
  • Product Installation: Install Tableau Software; Configure your own Tableau Architecture; Upgrade your Server Software
  • Support Team: Management of your Tableau Solution; Email and telephone support; Solution trouble shooting; ‘How to’ questions from our support team
  • Desktop Best Practices Automation: Promotion of Test, Dev, Production environments; Environment Rollbacks; Custom Portals & Cache Warmer
  • Staff Training: Tableau Desktop Fundamentals and Advanced; Tableau Server; Data Structure and Visualization best Practices
  • Custom Development: leverage from Perception experience in building 000’s of Tableau Dashboards; Certified Tableau Expertise; Develop leading edge Data Visualizations
  • Tableau Drive Roll-Out Methodology: Tableau Drive is a methodology for scaling out self-service analytics. Drive is based on best practices from successful enterprise deployments Input ‘Desktop best Practices Automation Tools’ slide here
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